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Accessibility Statement

Community Roadside and Collision

Effective Date: April 1st, 2026

 

1. What Web Accessibility Is

Web accessibility ensures that websites, tools, and technologies are designed and developed so that people with disabilities can use them. This includes individuals with visual, auditory, physical, speech, cognitive, and neurological disabilities. An accessible website allows users to perceive, understand, navigate, and interact with online content effectively and independently.

At Community Roadside and Collision, we are committed to making our website accessible to the widest possible audience, regardless of technology or ability. Our goal is to provide an inclusive and seamless digital experience for all visitors.

2. Accessibility Adjustments on This Site

We have taken steps to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA compliance. The following accessibility features have been implemented:

• Keyboard Navigation: The website can be navigated using a keyboard without the need for a mouse.

• Screen Reader Compatibility: Content is structured with appropriate headings and semantic HTML to support screen readers.

• Alternative Text for Images: Images include descriptive alternative text to assist users with visual impairments.

• Color Contrast: Text and background color combinations meet recommended contrast ratios for readability.

• Readable Fonts: Clear and legible fonts are used throughout the site.

• Consistent Navigation: Menus and page structures are consistent across the website.

• Resizable Text: Users can zoom in up to 200% without loss of functionality.

• Accessible Forms: Forms include clear labels and instructions to assist users in completing them.

• Reduced Motion: Animations and motion effects are minimized where possible to prevent discomfort.

• Language Specification: The primary language of the site is defined to assist screen readers.

These adjustments help ensure that visitors can easily access information about our roadside assistance and collision repair services.

3. Declaration of Partial Compliance with the Standard Due to Third-Party Content

Certain areas of our website may rely on third-party content that is not fully under our control. As a result, we declare partial compliance with accessibility standards for these elements. Examples may include:

• Embedded Google Maps for location services

• Online payment processors

• Social media plugins

• Scheduling or chat widgets provided by external vendors

While we strive to work with vendors who prioritize accessibility, we cannot guarantee full compliance for third-party components. We encourage users to contact us if they encounter any accessibility barriers related to this content, and we will make every reasonable effort to provide the information or service through an alternative method.

4. Accessibility Arrangements in the Organization

Community Roadside and Collision is committed to ensuring accessibility not only online but also in our physical and service operations. Our accessibility arrangements may include:

• Telephone Assistance: Customers can request services or information by phone if they are unable to use the website.

• Service Area Accessibility: Our technicians are trained to provide respectful and supportive assistance to all customers, including those with disabilities.

• Communication Support: We make reasonable efforts to accommodate individuals who require alternative communication methods.

• Service Animals: Service animals are welcome when interacting with our staff.

• Alternative Documentation: Policies and service information can be provided in alternative formats upon request.

If additional accommodations are needed, we encourage customers to contact us in advance so we can make appropriate arrangements.

5. Requests, Issues, and Suggestions

We are continuously working to improve the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, we welcome your feedback.

📞 Contact Information

Community Roadside and Collision

• Phone: 1(914) 257-3554

• Email: 

• Mailing Address: 4648 Matilda Ave, Bronx, N.Y., 10470

When contacting us, please include:

• A description of the accessibility issue

• The webpage or feature involved

• Your preferred method of communication

We aim to respond to accessibility-related requests within 2–5 business days and will make every reasonable effort to provide the requested information or service in an accessible format.